Experience

I'm currently a Senior Design Researcher at Loblaw Digital, dedicated to Shoppers Drug Mart. I lead qualitative research for pharmacy, e-commerce and mobile app, in collaboration with our product & design teams.

Previous Roles

↦ Design Researcher, WSIB
↦ UX Researcher, Xello
↦ Co-founder & Design Director, UXR Collective
↦ Service & Interaction Designer, Fjord
↦ UX Designer & Researcher, League

Internships

↦ Interaction Design Intern, IDEO 
↦ Product Design Intern, Proteus Digital Health
↦ Usability Intern, Interpix Design
↦ UX Design Intern, CAMH
↦ UX Design Intern, Healthcare Human Factors
↦ Design Fellow, Myplanet

Speaking

I love chatting about inclusive research, sharing my journey into UX, and teaching students about design and research.

Conferences

Conducting Inclusive Research with Linguistic Minorities

International Design in Government • Rotterdam, Netherlands

Courses

Intro to UX Research: Usability Testing • UXR Collective
UX Design & Prototyping for Education • Adobe

Community

I co-founded UX Research Collective (formerly UX Research Toronto) in late 2017, organizing and overseeing design for numerous meet ups and UXR Conference for 2 years. I've also facilitated workshops for the ResearchOps community, and continue to organize small, intimate gatherings for UX researchers under the name Research Salon.

Education

As a daughter of  immigrants, a first generation student and a 3x college drop out, it took me 8 years to obtain a degree. However, in 2017 I graduated from Sheridan College's Bachelor of Interaction Design with High Honours.

Extracurriculars

↦ Co-Founder & President, Sheridan IXD Association
↦ Digital Fabrication Assistant, Digital Fabrication Lab
↦ Customer Service, Sheridan Student Union

Recognition

I participated in hackathons to try to solve problems in the dementia care space. This area of focus became the subject of my independent project during my undergraduate degree, which received a few RGD awards.

Awards

↦ So(cial) Good Design Award, RGD (2018)
↦ Purpose/Built Award for Strategic Design, RGD (2018)

Hackathons

↦ Challenge Set Winner, Caregiver, DementiaHack (2015)
↦ Best User Experience & Design, ChimeHack (2015)
↦ First Place Grand Prize Winner, DementiaHack (2014)

WEBSITE © 2020 TAMMY LE